
1. Introduction
This ID Verification Policy ("ID Policy") applies to all users, including fans and content creators, of the Elhuevo Worldwide Ltd t/a MorethanFanz platform ("Platform"). The purpose of this ID Policy is to establish the guidelines and procedures for the verification of identities in order to comply with legal requirements and to ensure a safe and secure environment for all users. By accessing or using the Platform, you agree to comply with this ID Policy.
2. Minimum Age Requirement
This ID Policy mandates that all users, including Fans and Content Creators, must be at least 18 years of age to create an account on the Platform. The Platform reserves the right to request proof of age in the form of government-issued identification to verify a user's age at any time. Failure to comply with this requirement may result in the temporary suspension or permanent termination of the user's account.
3. Compliance with Terms of Service and Acceptable Use ID Policy
3.1 All parties, including MorethanFanz, Fans, and Content Creators, are required to comply with the ID Policy as part of their agreement to use the Platform. This compliance is essential to ensure the safety and integrity of the Platform, as well as to adhere to legal and regulatory requirements.
3.2 By accessing or using the Platform, Fans and Content Creators agree to be bound by the Terms of Service and Acceptable Use Policy, which includes adherence to the ID Verification. Failure to comply with these policies may result in temporary or permanent suspension of access to the Platform.
3.3 MorethanFanz reserves the right to modify the ID Policy, Terms of Service, and Acceptable Use Policy at any time. Parties will be notified of any changes through the Platform's communication channels. It is the responsibility of Fans and Content Creators to review any changes and ensure ongoing compliance.
4. Rationale for Age and Identity Verification
4.1 The ID Policy is a cornerstone of MorethanFanz's commitment to maintain a safe and responsible online environment. It is designed to ensure that all users, including Fans and Content Creators, engage on the Platform in compliance with applicable laws and regulations concerning age restrictions and identity verification. This ID Policy aids in the prevention of underage access and helps to safeguard the community from fraudulent activities and identity theft.
4.2 By verifying the age and identity of our users, MorethanFanz aims to:
4.2.1 Protect minors from accessing content that is not suitable for their age.
4.2.2 Ensure that all Content Creators are of legal age to share content.
4.2.3 Enhance the security of user accounts and prevent unauthorised access.
4.2.4 Comply with legal requirements and regulatory standards that govern digital platforms and online interactions.
4.3 This ID Policy reflects MorethanFanz's dedication to upholding the highest standards of user safety and regulatory compliance, fostering a trustworthy and secure platform for all participants.
5. Verification Process for Creators and Fans
5.1 In accordance with the Terms of Use, MorethanFanz requires all Content Creators and Fans to undergo a verification process to ensure a safe and compliant user experience. This process is designed to verify the identity and age of users, adhering to legal and regulatory requirements. MorethanFanz uses a third party provider, Ondato to perform these verification checks. To find out how Ondato processes your personal data when carrying our these checks, please refer to their Privacy Policy.
5.2 Submission of Verification Documents: Content Creators and Fans must submit government-issued identification documents that include a photo and date of birth. Acceptable documents include, but are not limited to, passports, driver's licences, and national identity cards.
5.3 Review Process: Submitted documents will be reviewed by Ondato. This review process typically takes up to 48 hours. Users will be notified of the review outcome via email.
5.4 Age Verification: Only users who are 18 years of age or older will be approved. Age verification is a crucial part of the process to ensure compliance with age-restriction laws.
5.5 Account Activation: Upon successful verification, users' accounts will be activated, granting full access to MorethanFanz's features. In cases where verification is unsuccessful, users will be informed of the reasons and may be requested to provide additional information or documentation.
5.6 Privacy and Data Protection: MorethanFanz is committed to protecting the privacy and security of users' personal information. All submitted documents and information will be handled in accordance with MorethanFanz's Privacy Policy, ensuring confidentiality and integrity.
6. Verification Tools and Technologies
6.1 In the implementation of this ID Policy, MorethanFanz shall, via Ondato, employ a variety of tools and technologies designed to verify the identity and age of its users, including Fans and Content Creators. These tools may include, but are not limited to, document verification services, biometric analysis, and third-party verification services. MorethanFanz reserves the right to update or change the tools and technologies used for verification purposes as it deems necessary, in order to maintain the integrity and security of the Platform.
6.2 All users are required to comply with the verification process, and failure to do so may result in restricted access to MorethanFanz's services or termination of the user's account. MorethanFanz is committed to protecting the privacy and security of its users' information throughout the verification process and will adhere to applicable data protection laws and regulations in accordance with its Privacy Policy.
7. Human Moderation and Technology in Verification
7.1 Ondato employs a combination of human moderation and advanced technology to ensure the authenticity and age of Fans and Content Creators. This dual approach is designed to maximize accuracy and efficiency in the verification process.
7.2 Human moderators are responsible for reviewing documentation and other proof of identity provided by users. They undergo rigorous training to identify fraudulent documents and to apply the verification criteria consistently across all cases. The human moderation team works in conjunction with automated systems that use algorithms to pre-screen submissions, flag potential issues, and streamline the verification workflow.
7.3 Technology plays a critical role in enhancing the speed and scalability of the verification process. Automated tools, including document analysis algorithms and biometric verification techniques, are utilised to support the initial assessment of user submissions. These tools are regularly updated to adapt to new forms of identity documentation and fraud tactics.
7.4 MorethanFanz is committed to maintaining the highest standards of user verification by using a verification provider that is continuously improving its human moderation practices and technological capabilities. This commitment ensures a safe and trustworthy environment for all Fans and Content Creators on the Platform.
8. Account Application Review Process
8.1 MorethanFanz shall implement the following process for reviewing account applications from Fans and Content Creators to ensure compliance with legal age requirements and identity verification:
8.1.1 All applicants must submit a government-issued photo ID that clearly shows the applicant's full name, date of birth, and photograph.
8.1.2 MorethanFanz will review the submitted ID to verify that the name and age are consistent with the information provided in the account application.
8.1.3 If the ID is valid and the information matches, MorethanFanz will approve the account application. If there are discrepancies or the ID is invalid, MorethanFanz will request additional information or documentation from the applicant.
8.2 Users acknowledge and agree that MorethanFanz has the right to use third-party verification services to authenticate the submitted IDs and confirm the applicant's identity.
8.3 Applicants may be required to complete additional verification steps, such as providing a selfie with the submitted ID or answering security questions based on public records.
8.4 MorethanFanz will maintain a secure and confidential process for storing and handling the personal information and documents submitted by applicants.
8.5 Any applicant who fails to complete the verification process to MorethanFanz's satisfaction will not be granted an account.
9. Follow-up Checks and Re-verification
9.1 In accordance with the ID Policy, MorethanFanz reserves the right to conduct follow-up checks and re-verification of the identity and age of any Fans or Content Creators, at any time. This may include, but is not limited to, requesting additional documentation or information to confirm the user's identity and compliance with the platform's age requirements.
9.2 Failure to comply with requests for follow-up checks or re-verification may result in temporary suspension or permanent termination of the user's account. MorethanFanz will endeavor to provide reasonable notice and guidance to users required to undergo such follow-up checks or re-verification processes.
10. Consequences of Failing Verification Checks
10.1 In the event that a Fan or a Content Creator, fails to successfully complete the ID Verification checks required by MorethanFanz, the following consequences will apply:
10.1.1 Temporary Suspension: The user's account may be temporarily suspended pending a review. The suspension period will allow MorethanFanz to conduct necessary follow-up Checks to ascertain the reasons for the failure of the initial verification process.
10.1.2 Account Termination: If, after the follow-up checks, the user is still unable to meet the verification requirements stipulated in the ID Verification ID Policy, MorethanFanz reserves the right to terminate the user's account. This measure is taken to ensure the safety and integrity of the platform and its users.
10.1.3 Re-verification Requirement: In certain cases, users may be required to undergo re-verification to continue using the platform. This could be due to significant changes in the user's profile information, suspicion of fraudulent activity, or as part of MorethanFanz's routine security measures.
10.1.4 Restriction of Access: Until successful verification is achieved, the user's access to certain features of the platform may be restricted. This includes, but is not limited to, the ability to post new content, comment on posts, or engage in transactions.
10.2 It is the responsibility of all users to ensure that their information is accurate and up-to-date to avoid any disruptions to their account. MorethanFanz is committed to maintaining a secure and trustworthy environment for all Fans and Content Creators.