Support, Complaints, Email Verification & Payouts

• Email: support@morethanfanz.com
• Twitter: @Fanzmore

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📩 Email Verification

After registering, you’ll receive a verification email. Click the link in that email to verify your account.
Once verified, please allow up to 24 hours for admin approval. You’ll receive a notification once your account is active.

Didn’t get the email? Check your spam or junk folder.
Still having trouble? Contact us:

• Email: support@morethanfanz.com
• Twitter: @Fanzmore

⚠️ Content Removal or Complaints

If you believe you’ve been depicted in content without your consent, please contact:

• Email: support@morethanfanz.com
• Or report the content via CCBill:
  https://www.ccbillcomplaintform.com/ccbill/form/CCBillContentRemovalRequest1/formperma/sBK2jfIoZWAFw2hRRt5Rv2PQncscFzpvOH6bPcwopas

🔁 Subscription Cancellation

To stop future rebilling:

• Email: admin@morethanfanz.com
• Or visit CCBill Consumer Support: https://support.ccbill.com/

💸 Fees, Payouts & Commission

•          Platform commission: 20% standard; reduced to 15% once you maintain 1,000+ active subscribers.
•          VAT: VAT is added to fan purchases at checkout and remitted by MorethanFanz. Commission is never taken on VAT.
•          Processing costs: MorethanFanz absorbs all payment processor reserves and costs. You are not charged separate payment processing fees.
•          Payouts: Paid on schedule by bank transfer (UK/EU) or Paxum (international). Minimum payout: £50 Bank / £20 Paxum. Smaller balances roll over.
•          Refunds & chargebacks: Deducted from creator earnings. Negative balances carry to future payouts.
•          Taxes: We issue self-billed invoices. If you are UK VAT registered, VAT is added to your invoice; if not, no VAT is applied. You remain responsible for your own income taxes.

💳 Payout Schedule

• When we pay: Request a payout any time from your profile. We process payouts twice weekly—Wednesday and Thursday—for cleared earnings.
• Cut-offs: ⏰

• Requests received by Tue 23:59 UTC → paid Wednesday
• Requests received by Wed 23:59 UTC → paid Thursday
• After these times, your request rolls to the next run.

• Earnings maturity: Card payments become withdrawable 7 days after purchase (14 days for your first payout).
• Minimum payout: £50 (bank) / £20 (Paxum). Smaller balances roll to the next cycle.
• Fees & FX: Any bank/processor fees and currency conversion are passed through and itemised on your statement.
• Negative balances: Refunds/chargebacks may reverse earnings. If your account goes negative, we’ll offset it from future payouts.
• Bank holidays & time zone: All cut-offs are UTC. If a payout day is a bank holiday, we pay the next business day.
• Compliance: We may place temporary holds to meet legal/processor risk checks. Any hold is shown on your Earnings page.

📰 Inside MoreThanFanz Journal 

What it is:

Inside MoreThanFanz is the official editorial space of the platform — a place where we share creator stories, updates, tips, and behind-the-scenes insights from the MTF team.

Why it matters:
Our goal is to spotlight the people behind the content — their creativity, ideas, and experiences — while keeping fans informed about new features, community highlights, and important platform developments.

What you’ll find:

• 🎙️ Interviews & spotlights with creators

• 🧠 Tips for growing your fanbase and improving engagement

• 📰 Platform news, updates & upcoming features

• ❤️ Community stories that inspire and connect

Where to read: Inside MoreThanFanz
Updated: New posts are added regularly by our editorial team. You can check back anytime for the latest insights and stories.